Covid-19 Policy


Updated: 3rd May 2022

To our customers and community, 

From April 5 2022, guests will not need to present vaccine passes. QR code scanning is not required from March 26.

What we're doing to keep you safe:

· We require all kaimahi (staff) and manuhiri (visitors) to wear masks in our buses and inside our base building, whilst handing out gear. Free masks will be available .

· Onboard the rafts, masks aren't a requirement. Our rafts and all equipment are carefully cleaned after every trip.

Existing tickets:

If you have booked a trip and are unable to fulfil our entry requirements, please email or call us on 03-4428836 for advice/refund.


Are all your staff fully vaccinated?

Family Adventures is following the COVID-19 Protection Framework government guidelines to help minimise the spread and harm of COVID-19 for our guests and our communities. All our teams interacting with guests will be fully vaccinated by 3rd December.

Do I have to wear a face mask? 

Yes, mask use is mandatory in our buses and base building in Skippers Canyon for anyone over the age of 12, masks will be available on site if needed. Any visitor who refuses to wear a mask will not be permitted.

Customer's are NOT required to wear masks on the river.


                     0800 4 7238464

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Professionally qualified raft guides

NZ Rafting Association Members

Work Safe and Adventure Mark NZ Audited Activity